1. COMPANY INFORMATION

Dentconvert
Feyzin, Rue du 11 Novembre 1918
69320 Lyon, Rhône-Alpes
France
Email: [email protected]

Dentconvert is a digital marketing agency specializing in lead generation and automated patient qualification systems for dental clinics across Europe.

2. SERVICES

Dentconvert provides digital marketing and automation services including, but not limited to:

• Paid advertising campaign management (e.g., Google Ads, Meta Ads)

• Lead generation systems for dental clinics

• CRM setup and automation (including platforms such as GoHighLevel)

• Patient qualification and follow-up systems

• Funnel design and optimization

• Consultation booking automation

• Performance tracking and reporting

All services are delivered under separate service agreements or proposals agreed upon between Dentconvert and the client.

We reserve the right to modify, suspend, or discontinue any part of our Services at any time without prior notice.

3. ELIGIBILITY

By using our Services, you represent and warrant that:

• You are at least 18 years old.

• You have the legal authority to enter into binding agreements.

• You will use the Services in compliance with applicable laws and regulations.

Our Services are intended for business use by dental clinics and healthcare providers, not for personal or consumer use.

4. USER OBLIGATIONS

When using our Services, you agree:

• To provide accurate, complete, and up-to-date information.

• Not to misuse, interfere with, or disrupt our systems or Services.

• Not to attempt unauthorized access to any part of the website or connected systems.

• To comply with advertising platform policies (including Google and Meta policies).

• To ensure that any patient data you provide to us has been lawfully collected in compliance with applicable data protection laws.

You are solely responsible for the legality of your business operations and patient communications.

5. PAYMENTS AND FEES

Fees for services are defined in the individual agreement, invoice, or proposal signed between Dentconvert and the client.

• Setup fees, monthly retainers, and advertising budgets are separate unless otherwise stated.

• Advertising spend is paid directly to the advertising platform unless agreed otherwise.

• Payments are due according to the agreed billing schedule.

• Late payments may result in suspension of services.

All fees are non-refundable unless explicitly stated in a written agreement.

6. INTELLECTUAL PROPERTY

All website content, branding, systems, automation structures, documentation, and proprietary methodologies remain the intellectual property of Dentconvert unless otherwise agreed in writing.

Clients retain ownership of their brand assets and patient data.

You may not copy, reproduce, distribute, or exploit any materials from our website or systems without prior written consent.

7. CONFIDENTIALITY

Both parties agree to maintain confidentiality regarding:

• Business strategies

• Marketing data

• Financial information

• System configurations

• Client lists

• Proprietary workflows

Confidential information shall not be disclosed to third parties without prior written consent, except where required by law.

8. DISCLAIMER OF WARRANTIES

Our Services are provided on an “as-is” and “as-available” basis.

We do not guarantee:

• Specific revenue results

• A specific number of leads or patients

• Advertising platform approval

• Continuous or uninterrupted service

Marketing results depend on multiple external variables, including market conditions, competition, offer structure, clinic responsiveness, and advertising platform policies.

9. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Dentconvert shall not be liable for:

• Indirect, incidental, or consequential damages

• Loss of revenue or profits

• Loss of business opportunity

• Platform account suspensions

• Data loss caused by third-party platforms

Our total liability under any agreement shall not exceed the total amount paid to Dentconvert in the three (3) months preceding the claim.

10. THIRD-PARTY SERVICES

Our Services may integrate with third-party platforms, including but not limited to:

• Google Ads

• Meta Ads

• CRM systems

• Email and SMS providers

We are not responsible for the availability, performance, or policy changes of third-party services.

Your use of those services is subject to their respective terms and conditions.

11. DATA PROTECTION

The processing of personal data is governed by our Privacy Policy.

Clients remain responsible for ensuring compliance with applicable data protection regulations (including GDPR where applicable) regarding patient data collection and consent.

12. TERMINATION

Either party may terminate the service agreement according to the notice period defined in the signed agreement.

We reserve the right to suspend or terminate access to our Services if:

• You violate these Terms.

• You fail to pay agreed fees.

• Your use of our Services exposes us to legal or regulatory risk.

Termination does not relieve you of payment obligations already incurred.

13. GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of France.

Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Lyon, France.

14. CHANGES TO THESE TERMS

We may update these Terms from time to time. The updated version will be indicated by a revised date at the top of this page.

Continued use of our Services after changes constitutes acceptance of the updated Terms.

15. CONTACT INFORMATION

If you have any questions about these Terms, you may contact us at:

Email: [email protected]
Address: Feyzin, Rue du 11 Novembre 1918, 69320 Lyon, France